ER Stonebridge Five On Three

The ER at Stonebridge is a welcoming glow all hours of the night in western McKinney.

Steve McCraw

Facility Administrator, The ER at Stonebridge

The ER at Stonebridge is a full-service, 24-hour emergency room treating any illness or injury with board-certified emergency physicians, experienced ER-trained nursing staff, and state-of-the-art facilities including a full lab, radiology and CT scan.

Business address: 8995 W. University Drive, McKinney

Phone: 469-408-1400

Email: steven.mccraw@hcahealthcare.com

Website: medicalcenterofmckinney.com/service/er-at-stonebridge

Year opened: 2015

Number of employees: 40

What does your business offer that is unique compared to similar businesses? 

We offer a brand-new facility that is state of the art with a zero-wait time policy. All patients are taken directly to a room upon entering, reducing the time to see a doctor.

What is the most important part of your job on a daily basis?

Our mission: Above all else, we are committed to the care and improvement of human life. In recognition of that commitment, we strive to deliver high-quality, cost-effective health care in the communities we serve.

What are your keys to success?

Our patient-first centered approach has put us at or near the top of patient satisfaction scores in the country. Our staff is dedicated to our mission statement. Our goal is to be the best.

What surprises you most about your job?

The most surprising thing about my job is the amount of amazingly talented staff members I have working here. They continually go above and beyond in caring for patients and families. The feedback I receive is remarkable.

Tell us something most people wouldn’t know about your company.

The ER at Stonebridge is a department of the Medical Center of McKinney, and we hold strong to all of the successes coming from the hospital. We are an extension of them. We are quality driven.

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