Workforce Services Department

The city of Carrollton Workforce Services Department was named the 2019 Strategic Human Resources Department of the Year by the Texas Municipal Human Resources Association (TMHRA). 

The Strategic HR Department of the Year award recognizes the outstanding contributions that HR team members have made in the past 18 months to their city and the employees they serve and acknowledges the efforts made to enhance and further the mission of the organization while aligning strategic HR practices and programs. 

Carrollton Workforce Services was presented with the prestigious award for its efforts to cultivate an inclusive and collaborative organizational culture that encourages employees to achieve the City’s internal goal of making the Carrollton Difference by working Better, Faster, and Friendlier. 

“We’re honored to have been named the Human Resources Department of the Year,” Workforce Services Director Samantha Dean said. “Our team is committed to strategically creating a corporate culture that is the Carrollton Difference and providing innovative solutions that meet the needs of City employees at all levels in the organization.”

Workforce Services recently introduced the city’s New Hire Orientation Program, which provides new employees with a comprehensive introduction to the Carrollton Difference, information about various processes from eight different departments, a walking tour of Downtown Carrollton, and CPR training.

Additionally, the department partnered with CareATC last year to continue services offered at the Employee Health & Wellness Center for covered employees and dependents to obtain free health care as a way to maintain a stable health plan and mitigate increasing healthcare costs. Workforce Service also continues to offer guidance in the strategic direction of each City department as it relates to staffing and succession planning.

“The city of Carrollton aims to be the employer of choice for new applicants and an employer of pride for current employees,” City Manager Erin Rinehart said. “We’re proud to have been recognized for our continuous efforts to strategically implement policies and programs that create a healthy working environment, and in turn benefit our citizens through the hard work of our employees.”

The city of Carrollton municipal government has also been named the Best Place to Work in Carrollton by Star Local Media through the Readers’ Choice Awards for the past two years. 

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