Metrocrest Services will be consolidating some of its services into one building and expanding its current programs and partnerships to service more community members in need. 

Carrollton is slated to be the new home for Metrocrest Service's headquarters.  

Construction on Josey Lane and Belt Line Road continues as the local nonprofit comes closer to having its consolidated home building with expanded services for community members. Metrocrest CEO Tracy Eubanks said the nonprofit's offices and food pantry, warehouse and resale store are currently located in three different places. By April 2023, the new facility will hold Metrocrest's offices, warehouse and food pantry to cut down on rent costs and delivery times for needed food products for community members.  

The new facility will be 48,000 square-feet, almost double the current space the nonprofit is using, Eubanks said. This will allow Metrocrest to serve more community members in need with a larger food pantry, more space for social workers, classrooms, a garden and more.  

We want to make sure we have the staff to be able to work with our families to help them regain their independence,” Eubanks said. “We're also expanding our workforce division. We believe that helping somebody with a job search, finding a transformative job with good wages, good benefits and a good employer can make the biggest difference in the world and put families where they don't have to ask for help, because most people don't like asking for help.” 

Eubanks said Metrocrest is expected to serve around 25,000 community members, more than double pre-pandemic numbers. 

"We're also allocating space for complimentary partners: other nonprofits that provide services that we don't provide that our clients really need on their path to self-sufficiency," Eubanks said. "That can include screening, some sort of clinic, mental health services, possibly dental care, legal aid and domestic violence support. These are things that our some of our clients urgently need, and we want to make sure they have a system in place to provide those services quickly."

With space for educational rooms, Eubanks discussed possible partnerships with Dallas College and healthcare providers to help educate clients in certain career fields, possible English as a Second Language classes, GED programs and more. Metrocrest also plans to add a nutrition education component with teaching kitchens and a garden to show clients how to prepare and grow different foods at home. Harvests from the community garden will go toward the food pantry.  

We're creating a gathering place,” Eubanks said. “We want this to be a place where the community can come together for our services and educational opportunities. If you drove by there in a year, you might also see the mammogram van out from, you might see a Carter Bloodcare truck out front. We want to make sure we bring as much together as we can to help our community. 

Metrocrest Services provides support for residents from Carrollton, Farmers Branch, Addison, Coppell and North Dallas. It also serves families enrolled in Coppell and Carrollton-Farmers Branch ISDs.  

Metrocrest has put together a $15.8 million campaign to construct this facility. It has so far raised $12.6 million from local business partners and donors. Key businesses that have contributed funds, office furniture and other resources will have their names displayed throughout the building, Eubanks said.  

We've got about a year left of fundraising to raise the remaining $3.2 million,” Eubanks said. “This is so important to us because we feel it's critical for a nonprofit to be debt free, so we can take the money we're saving in rent, which is around $20,000 a month and put that toward helping our neighbors.” 



Winston Henvey is the reporter for the Mesquite News, Coppell Gazette and The Leader serving Carrollton, Flower Mound and Lewisville. Email him with story suggestions at

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